Résumé

Innovating, anticipating, enhancing, and protecting essential knowledge,so many themes to explore in setting up expertise management, anew approach to knowledge management. Using a master guide, anycompany preserves a record of its complete range of in-house expertise,distinguishing factors for maintaining a competitive edge.
How to identify essential knowledge? How to mobilize experts and makethem cooperate in networks? What are the phases for organizing thecapitalization of knowledge?
The focus of this book is helping companies achieve an expertisemanagement approach based on feedback from Veolia Water TechnicalDirection.
A genuine methodological guide, this book is intended to help managers,knowledge managers and monitoring staff conduct a knowledgecapitalization project from A to Z.
Valérie Brosset-Heckel is head of the "Expertise management and monitoring"department within Veolia Water’s Technical Direction. After a career in HumanResources within the group, she joined Technical Direction to take charge of issuesrelated to "Knowledge Management."
Michèle Champagne, in the "Expertise management and monitoring" department,is responsible for monitoring and accumulating technical knowledge. Her training inhistory and monitoring has enabled her to develop an approach to exploit all formsof information. She manages networks of experts as part of her monitoring activities.

Caractéristiques

Editeur : Afnor Éditions

Auteur(s) : Valérie Brosset-Heckel, Michèle Champagne

Publication : 30 août 2012

Intérieur : Noir & blanc

Support(s) : Contenu téléchargeable [PDF]

Contenu(s) : PDF

Protection(s) : DRM ACS4 (PDF)

Taille(s) : 1,9 Mo (PDF)

Langue(s) : Français

Code(s) CLIL : 3186

EAN13 Contenu téléchargeable [PDF] : 9782128002548

EAN13 (papier) : 9782124653744

Ouvrages du même auteur

--:-- / --:--