Résumé

How can the needs and perspective of patients be incorporated in the design and redesign of health services?

Health organizations are focusing more and more on patients – and requiring their employees to practise patient focused care. The Modernisation Initiative described in this book explores in three health service areas (kidney, stroke and sexual health services) how patients' and carers' involvement may inform and shape quality improvement work

This book guides you through the issues and challenges that teams seeking to involve users in changing health services are likely to face. It offers a wealth of practical knowledge about involving users. Those undertaking similar programmes, whether in primary care or hospital based, will find ideas and examples in this book to inspire and guide them.

Caractéristiques

Editeur : BMJ Books

Auteur(s) : Trisha Greenhalgh, Charlotte Humphrey, Fran Woodard

Publication : 20 août 2010

Edition : 1ère édition

Intérieur : Noir & blanc

Support(s) : eBook [PDF]

Contenu(s) : PDF

Protection(s) : DRM (PDF)

Taille(s) : 1,1 ko (PDF)

Langue(s) : Anglais

EAN13 eBook [PDF] : 9781444325171

EAN13 (papier) : 9781405191494

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